Privacy policy

Last Updated: 30/03/2025

Thank You for Shopping with Taydoc

At Taydoc, we prioritize transparency and ensure a smooth experience for all our customers. Below you'll find our Privacy Policy, explaining how we collect, use, and protect your personal information.

Section 1 – How We Handle Your Personal Data

When you make a purchase from our online store, we collect personal information such as your name, shipping address, and email address as part of processing your order. Additionally, when you browse our website, we automatically collect your device's Internet Protocol (IP) address to gain insights into your browser type and operating system. If you opt-in for email marketing, we may use your email to send updates on our store, new products, and promotions.

Section 2 – Consent

How Do I Provide My Consent?

By submitting personal details to complete a transaction, verify your payment method, place an order, arrange a delivery, or initiate a return, you give your consent to collect and use that information solely for these specific purposes. If we need your information for any other reasons, such as marketing, we will directly request your consent or offer an option to withdraw your consent.

How Can I Withdraw My Consent?

If you change your mind after consenting, you can withdraw your consent to the collection, use, or disclosure of your information at any time by contacting us via email at support@taydoc.com

Section 3 – Disclosure of Information

We may share your personal data if required by law or if you breach our Terms of Service.

Section 4 – Third-Party Services

We engage third-party service providers who may collect, use, and share your personal information only to the extent necessary to fulfill the services they provide. Some third-party service providers, such as payment processors, have their own privacy policies regarding how they handle your data. We recommend reviewing their privacy policies to understand how your personal data is managed by them.

It's important to note that some service providers may operate in countries other than your own, or have servers located in different countries. If you make a transaction through a third-party service, your data may be subject to the laws of the country where that provider is located.

Links to Other Websites

When you click on links within our store, they may take you away from our website. We are not responsible for the privacy practices of other websites, so we encourage you to read their privacy policies.

Google Analytics

We use Google Analytics to monitor and analyze website traffic and user behavior.

Section 5 – Security of Your Information

We take reasonable precautions to protect your personal data, adhering to industry standards to prevent unauthorized access, disclosure, alteration, or destruction of your information.

When you provide us with your credit card details, they are encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of data transmission is entirely secure, we comply with PCI-DSS standards and follow other commonly accepted industry practices to ensure the security of your information.

Section 6 – Use of Cookies

Our website uses cookies, like many websites do, to enhance your shopping experience. These cookies help us remember your preferences, provide you with personalized content, and analyze how visitors interact with our site. To learn more about the cookies used on our platform, visit here.

We use Microsoft Clarity and Microsoft Advertising to better understand how you interact with our website. These tools collect information about your browsing behavior through heatmaps, session recordings, and other analytics. This helps us improve our website, enhance our products/services, and tailor our marketing efforts.

The data is collected using cookies and similar tracking technologies to analyze which products are popular and how visitors navigate our site. We also use this information to optimize performance, protect against fraud, and deliver relevant advertisements.

To learn more about how Microsoft handles your data, please visit the Microsoft Privacy Statement.

We use Google Ads remarketing to advertise across websites to visitors who have previously interacted with our website. This includes showing relevant ads on Google search results and across the Google Display Network.

Google uses cookies to serve ads based on your past visits to our website. These cookies do not contain personal information such as your name or email address.

What this means for you:

Third-party vendors, including Google, may show our ads on websites you visit after leaving our site.

Google and its partners use cookies to serve ads based on your previous visits to our site and other sites.

These cookies help us display more relevant ads and improve our marketing performance.

Opt-out options:

Opt out of Google’s use of cookies by visiting the Google Ads Settings.

Opt out of third-party cookie use via the Network Advertising Initiative opt-out page.

By using our site, you agree to our use of cookies and remarketing tools in accordance with this policy.

Disabling Cookies

Most browsers accept cookies by default, but you can configure your browser to reject cookies or delete them. Please note that disabling cookies may affect your user experience, and certain features may not work as intended.

Alternatively, you can manage your cookie preferences through our cookie banner, which will appear when you visit our website.

Section 7 – Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on the website. We will notify you of any significant changes so you are aware of the types of information we collect, how we use it, and under what circumstances we may disclose it. If our business is acquired or merged with another company, your data may be transferred to the new owners to continue providing our services to you.

Contact Information

Website Name: Taydoc

Address: 60 Shelton St, London WC2H 9HE, United Kingdom

Email: support@taydoc.com

Phone: +44 7775 587612

Customer Service Hours: Monday - Friday | 9:00 AM - 5:00 PM GMT

We strive for optimal customer satisfaction. Please don’t hesitate to contact our specialised customer service team via the contact details above or through our Contact Form. We aim to respond within 48 hours.